As part of my job as Marketing Coordinator here at Circle, I answer Facebook questions practically 24/7. Saturdays at 11 pm and Mondays at 9:30 am. Lucky for me, I don’t usually get many questions at 6 am. I don’t know how prompt I would be on those.
Usually, questions I receive are very practical about the surrogacy application process. How does it work? What’s the first step? People ask questions about the requirements to make sure they fit into the parameters before taking the time to fill out the application, which of course is extensive.
Then the other day I was in a team meeting with our program coordinators discussing photos like this adorable one of Baby Hans, who was born early this month. In the meeting, we were reviewing our process for posting photos. We only post photos when we have permission so we were going over our policy. Even though the meeting was about photos someone said, “This is unrelated, but can you tell us what role Facebook plays in the world of Circle Surrogacy?”
Of course, I was happy to answer. I explained that I answer questions during the application process. I put people in touch with the right team member. Those opportunities are great. We want to make it as easy as possible to connect for both potential surrogates and potential intended parents because we all know how frustrating it is when we want a question answered. Facebook is also a great way for us to share news about surrogacy, blog content, and birth announcements like saying, “Welcome, Baby Hans!” That builds our community. But what struck me about the question was that it invited me to step back for a second and see how all of the pieces of the process from the moment a woman asks me a question about the application all the way to the moment a beautiful baby is brought into this work.
Facebook is also a great way for us to share news about surrogacy, blog content, and birth announcements saying, “Join us in welcoming Baby Hans to the world. His parents are thrilled and his surrogate who gave this family a wonderful gift is doing well.” Staying in touch with our community helps us foster long-term connections our big Circle family. Aside from that what struck me about the question was that it invited me to step back for a second and see how all of the pieces of the process fit together. It gave even deeper meaning to the idiom, “It takes a village.”
From the moment, a woman asks me a question about the application all the way to the moment a beautiful baby is brought into this world. Of course, I don’t connect with every single applicant but it’s certainly nice when you are prompted to see the big picture with a fresh perspective. It’s truly amazing what our team at Circle Surrogacy is able to do and the difference it can make is so clearly demonstrated when you look at Baby Hans.